PERSONAL DATA PRIVACY NOTICE
Village Grocer’s Personal Data and Privacy Policy
TFP Retail Sdn Bhd (formerly known as Village Grocer (Bangsar) Sdn Bhd) 201301018031 (1047864-H) views and treats your Personal Data seriously.
In view of this, we have developed a Privacy Policy that guides how Village Grocer collects, processes, uses, discloses, transfers and stores your Personal Data.
Collection & Use of Personal Data
In this policy, ‘Personal Data’ refers to information that relates directly or indirectly to you, who is identified or identifiable from that information, or from that and other information.
During the course of your transactions and dealings with Village Grocer, you may be requested to furnish your Personal Data from time to time. Village Grocer may share your Personal Data with their third party service providers in a consistent manner with this Privacy Policy. Village Grocer may also combine your Personal Data with other relevant information to provide and improve Village Grocer’s products and services.If you do not provide us with your Personal Data, we may not be able to perform our services for you.
Scope of Personal Data collection
When you carry out transactions with Village Grocer, we may collect the following Personal Data from you:
– Name
– National registration identity card (NRIC) number or passport number
– Gender
– Contact information:
– Telephone number
– Email address
– Postal address
– Contact preference
– Salary range
The list of Personal Data stated above is not exhaustive and may include other relevant Personal Data (depending on the nature of the transaction).
How Village Grocer uses your Personal Data
Your Personal Data that Village Grocer collects allows us to process your transactions with us in a timely, relevant manner.
Your Personal Data also allows us to keep you posted on Village Grocer’s latest promotions, announcements and events, as well as assist us in improving our products and services.
From time to time, Village Grocer may use your Personal Data to send important notices, emails, letters or short messaging service (SMS) messages – such as communications regarding any promotional activities of Village Grocer’s, your purchases and policy updates/changes. As such information is crucial in your dealings with Village Grocer, you are advised not to opt out of receiving such communications.
Village Grocer may also use your Personal Data for internal purposes such as auditing, data analysis, and research to improve Village Grocer’s products, services and customer communications.
Village Grocer may also share your Personal Data with third party providers that provide services such as information processing, payment processing, order fulfillment, delivery, managing and enhancing customer data, customer service, and customer research or satisfaction surveys.
Protection of Personal Data
Village Grocer will take necessary precautions, both administrative and technical, to safeguard your Personal Data against loss, theft, misuse and unauthorized access, disclosure, usage, alteration or destruction.
Retention of Personal Data and Access
We at Village Grocer endeavour to make it easy for you to keep your information accurate, complete and up to date. We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is permitted or required by law.
You can help ensure that your contact information and preferences are accurate, complete, and up to date by contacting Village Grocer at customerservice@villagegrocer.com.my where applicable. You may also request that we correct the data if it is inaccurate, or delete the data if Village Grocer is not required to retain it by law or for legitimate business purposes.
We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardise others’ privacy, are extremely impractical, or for which access is not otherwise required by local law.
Village Grocer reserves the right to update and amend this Policy from time to time. Any material changes to this Policy will be updated and published on our website.
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